Customer Relationship Management (CRM) System | Dubai Training, Consultant, Business Management Seminars, Certification Courses

Customer Relationship Management (CRM) System | Dubai Training, Consultant, Business Management Seminars, Certification Courses

Program Objectives:

By the end of the program, participants will be able to:

• Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers.
• Determine the uses and objectives of a CRM system.
• Recognize best practices in implementing a CRM strategy.
• Use CRM for improving marketing, sales, customer service, and customer contact.