Leadership and Communication Training in Dubai

Mouvements oculaires en PNL (Photo credit: Wikipedia)

Leadership and Communication

Program Objectives:
By the end of the program, participants will be able to:

• Discover breakthrough leadership and communication techniques for driving business value and becoming more powerful leaders.
• Master best practices for influencing peers, managers, subordinates, customers and other stakeholders.
• Become more effective at handling specific challenges, from delivering unpopular news to increasing team motivation.
• Communicate confidently in any environment, from spontaneous elevator pitches to high-stakes reports and proposals.
• Make the most of today's electronic communication tools.
• Deliver powerful messages that win hearts and minds and lead rapidly to action.

This program is designed for:

Leaders interested in developing superior leadership and communication skills to achieve greater success at all levels of their organization. This program is worth 25 NASBA CPEs.

Program Outline

Preparing and Organizing Thoughts and Messages Organizing Ideas Using Mind Mapping Knowing your Message's Desired Outcomes Tailoring a Message for your Intended Audience Picking the Right Channels through Which to Send Your Message Perfecting your Message Using the K.I.S.S.S.S. Principle Neuro Linguistic Programming and the Power of the Senses Discovering Learning Styles through Brain Analysis Earn Credibility as a Leader Identifying the Characteristics of a Credible Leader Demonstrating Caring, Character and Competence in Challenging Situations Establishing Your Credibility Firmly Persuading, Negotiating and Influencing Skills Practical Exercises and Roleplays Winning Hearts and Minds of People Creating a Logical Train of Thought to Persuade Creating a Persuasive Message that Evokes the Right Emotions Reframing a Message from Negative to Positive Adjusting Your Message to Accommodate the Audience's Needs, Wants and Style

Building Consensus, Commitment and Cooperation Crafting Messages to Champion Change Identifying Techniques for Building Consensus in Anticipation of Resistance Describing How to Secure Commitment and Cooperation through Change Initiatives Practical Cases and Scenarios Getting Results in the Face of Resistance Managing and Handling Resistance Effective Conflict Resolution Styles for Handling Resistance Mediating a Hostile Dispute Anger Management Techniques Practical Exercises and Roleplays Trends and Strategies for the Effective Leader and Communicator The Social Media Revolution and its Effective Reach From Social Media to Social CRM The Integration of Social Networks such as Twitter, LinkedIn and Facebook in the Schedule and Lives of Leaders Effective Communication and Networking on the Web

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Join me on XeeMe

Image via Wikipedia

Rami's XeeMe

XeeMe is a social media software company focusing on social presence management. A "XeeMe" lets users or brands organize, grow and monitor their social presence. With the growing diversity of social online engagements, presence management became more and more important. XeeMe provides easy to use way to concentrate all profiles and presences on one page and helps its owner to quickly grow popularity. The XeeMe analytics help users monitor their progress and success, learn about network relevancy and are able to compare themselves or their brands with others. XeeMe has the largest number of supported networks and the most sophisticated analytics of its kind.

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Customer Relationship Management: CRM Strategic Roadmap, Sales and Marketing, Sales Training, Executive Training Dubai

Image via WikipediaCustomer Relationship Management: CRM Strategic Roadmap, Sales and Marketing, Sales Training, Executive Training Dubai
Sep 25 2011 - Sep 29 2011 Dubai JW Marriott Hotel
Program Objectives:
By the end of the program, participants will be able to:

• Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers.
• Determine the uses and objectives of a CRM system.
• Recognize best practices in implementing a CRM strategy.
• Apply CRM for improving marketing, sales, customer service, and customer contact.
• Use Social CRM to drive collaboration among salespeople to increase their effectiveness.

This Program is designed for:
Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPEs.
Program Outline:

Definitions Defining CRM Importance of CRM to Companies Customer Loyalty and Optimizing Customer Experience CRM and Business Intelligence CRM Mistakes Why CRM is Hard? Where Does CRM Fit? CRM in Marketing Relationship and One-to-One Marketing Cross Selling and Up-Selling Customer Retention Customer Profitability and Value Modeling Customer and Business Value Customer Relationship Management Training for Marketers CRM and Customer Service Call Center and Customer Care Customer Satisfaction Measurement Customer Service Checklist for Success Customer Service Training

Sales Force Automation Activity, Contact and Lead Management Knowledge Management Business Training for Salesforce Planning CRM Programs Developing a CRM Strategy CRM Business Plan Cost Justifying CRM Choosing CRM Tools and Suppliers Customer Relationship Management Softwares Managing a CRM Project Implementation Checklist CRM Roadblocks and Saboteurs Looking toward the Future CRM Training Program and Customer Loyalty The New Rules of Marketing and PR Social CRM

Pre-requisites None Delivery Type Group-Live

Related Programs Internet and Web Marketing Managing for Sales Results Strategic Sales Planning and Territory Management

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• CRM Idol 2011: The Reviews Continue #2B (zdnet.com)
• CRM Idol 2011: The Reviews Continue #3A (zdnet.com)

Leadership Skills Leadership and Management The Effective Executive Trends and Strategies for the Future Training in Dubai Airport Free Zone Dubai

Image via WikipediaLeadership Skills Leadership and Management The Effective Executive Trends and Strategies for the Future Training in Dubai

The Effective Personality

• The Limiting Factor to Accomplishment
• Pruning Activities Resulting from Poor Management
• Over Staffing, Malorganization and Malfunction in Information

Focusing on Contribution, Results, Values and Developing People

• Individual Self Development and Developing Others
• Making Meetings Productive
• Decision Steps for Effective Staffing
• Developing Opportunities for the Second Half of Your Life

Elements of Effective Decision-Making

• Building Action into the Decision
• Focusing on Solutions Instead of Problems
• Leadership Training for Decision-Making

Executive Leadership and Effectiveness

• Diversity Management for Future Leaders
• Leading in a Time of Crisis and Complexity
• Leading Organizations of the Future
• Challenges for Leaders in the Years Ahead
• New Leadership Competencies

Management Innovation in Action

• Becoming a Management Innovator
• Building the Future of Management
• Training and Development for Executives
• Talent Management for Executives

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Certified Sales Manager, Sales and Marketing, Sales Training, Executive Training Dubai, Job Training Dubai, Business Training

Image via WikipediaCertified Sales Manager, Sales and Marketing, Sales Training, Executive Training Dubai, Job Training Dubai, Business Training
Program Objectives:
By the end of the program, participants will be able to:

• Demonstrate traits of an excellent sales manager.
• Plan forecasts and quotas with more accuracy and precision.
• Conduct sales coaching and counseling sessions effectively.
• Practice effective interpersonal skills.
• Manage the sales force with confidence and determination.
• Provide sales training for colleagues.
• Maximize the sales performance of their team.

This Program is designed for:
Newly appointed and experienced sales managers who need to sharpen their tools to respond to customers, team and company needs. This program is worth 25 NASBA CPEs.
Program Outline:

Sales Management and the Marketing Mix Common Characteristics of the Sales Force Discovering Core Competencies Sales Competency Model and Sales Competency-Based Training Effective Delegation Sales Manager Training Forecasts and Quotas Quota Management Ways to Ruin a Sales Force Account Management Coaching and Counseling for Sales Steps to Effective Sales Coaching Self Motivation and the Power of Thoughts in Bringing Results The Law of Attraction Sales Training for Effective Results Emotional Intelligence in Selling EI Quiz The Power of Emotions in Selling Emotional Impulse Control Anger Management during Emotional Outbursts

Evaluating Sales Representatives Giving and Receiving Sales Feedback Evaluating Reps during Visits Customer Service Training for Representatives Sales Force Effectiveness Sales Performance Management Time Allocations for Sales Managers Managing Time for Sales People How to Save Time During Selling Business Development and Sales Force Management Building a Winning Sales Team Selling Strategically Understanding the Sales Funnel Corporate Sales Training Sales and Marketing Training for Effective Leadership Managing Sales Force Effectively with SPIN Selling and Strategic Selling Hypnotic Selling and the Power of the Mind

Pre-requisites None Delivery Type Group-Live

Related Programs Customer Relationship Management: CRM Strategic Roadmap Key Account Management: Establishing Profitable Customer Relationships Internet and Web Marketing

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Customer Relationship Management: CRM Strategic Roadmap, Sales and Marketing, Sales Training, Executive Training Dubai

Image via WikipediaCustomer Relationship Management: CRM Strategic Roadmap, Sales and Marketing, Sales Training, Executive Training Dubai
Program Objectives:
By the end of the program, participants will be able to:

• Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers.
• Determine the uses and objectives of a CRM system.
• Recognize best practices in implementing a CRM strategy.
• Apply CRM for improving marketing, sales, customer service, and customer contact.
• Use Social CRM to drive collaboration among salespeople to increase their effectiveness.

This Program is designed for:
Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPEs.
Program Outline:

Definitions Defining CRM Importance of CRM to Companies Customer Loyalty and Optimizing Customer Experience CRM and Business Intelligence CRM Mistakes Why CRM is Hard? Where Does CRM Fit? CRM in Marketing Relationship and One-to-One Marketing Cross Selling and Up-Selling Customer Retention Customer Profitability and Value Modeling Customer and Business Value Customer Relationship Management Training for Marketers CRM and Customer Service Call Center and Customer Care Customer Satisfaction Measurement Customer Service Checklist for Success Customer Service Training

Sales Force Automation Activity, Contact and Lead Management Knowledge Management Business Training for Salesforce Planning CRM Programs Developing a CRM Strategy CRM Business Plan Cost Justifying CRM Choosing CRM Tools and Suppliers Customer Relationship Management Softwares Managing a CRM Project Implementation Checklist CRM Roadblocks and Saboteurs Looking toward the Future CRM Training Program and Customer Loyalty The New Rules of Marketing and PR Social CRM

Pre-requisites None Delivery Type Group-Live

Related Programs Internet and Web Marketing Managing for Sales Results Strategic Sales Planning and Territory Management

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The Effective Executive: Trends and Strategies for the Future, Leadership and Management, Leadership Training Dubai

Image via WikipediaThe Effective Executive: Trends and Strategies for the Future, Leadership and Management, Leadership Training Dubai
Program Objectives:
By the end of the program, participants will be able to:

• Understand how our worldview and perceptions affect our decisions.
• Better deal with different generations in the workplace and ensure results through contribution.
• Explore the range of forces and ways of thinking that might influence the future of management.
• Sharpen their leadership skills through innovative thinking and executive training.
• Update, broaden and optimize their executive management style for continued career advancement.

This Program is designed for:
Executives, leaders and managers who want to develop their critical leading and influencing skills necessary to create sustainable long term organizational success. This program is worth 25 NASBA CPEs.

Program Outline:

The Effective Personality The Limiting Factor to Accomplishment Pruning Activities Resulting from Poor Management Over Staffing, Malorganization and Malfunction in Information Focusing on Contribution, Results, Values and Developing People Individual Self Development and Developing Others Making Meetings Productive Decision Steps for Effective Staffing Developing Opportunities for the Second Half of Your Life Elements of Effective Decision-Making Building Action into the Decision Focusing on Solutions Instead of Problems Leadership Training for Decision-Making

Executive Leadership and Effectiveness Diversity Management for Future Leaders Leading in a Time of Crisis and Complexity Leading Organizations of the Future Challenges for Leaders in the Years Ahead New Leadership Competencies Management Innovation in Action Becoming a Management Innovator Building the Future of Management Training and Development for Executives Talent Management for Executives

Pre-requisites None Delivery Type Group-Live

Related Programs Customer Relationship Management: CRM Strategic Roadmap Internet and Web Marketing Managing Conflict: Power through Influence

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Leadership Skills Leadership and Management The Effective Executive Trends and Strategies for the Future Training in Dubai Airport Free Zone Dubai

Image via WikipediaLeadership Skills Leadership and Management The Effective Executive Trends and Strategies for the Future Training in Dubai Airport Free Zone Dubai
Understand how our worldview and perceptions affect our decisions. Better deal with different generations in the workplace and ensure results through contribution. Explore the range of forces and ways of thinking that might influence the future of management. Sharpen their leadership skills through innovative thinking and executive training. Related Jobs or Careers: Executives, leaders and managers who want to develop their critical leading and influencing skills.

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• Leadership Errors Equal Less Influence (psychologytoday.com)
• 2010: When Leadership Hit the Rapids (blogs.hbr.org)

Certified Sales Manager, Sales and Marketing, Sales Training, Executive Training Dubai, Job Training Dubai, Business Training

Image via WikipediaCertified Sales Manager, Sales and Marketing, Sales Training, Executive Training Dubai, Job Training Dubai, Business Training
Program Objectives:
By the end of the program, participants will be able to:

• Demonstrate traits of an excellent sales manager.
• Plan forecasts and quotas with more accuracy and precision.
• Conduct sales coaching and counseling sessions effectively.
• Practice effective interpersonal skills.
• Manage the sales force with confidence and determination.
• Provide sales training for colleagues.
• Maximize the sales performance of their team.

This Program is designed for:
Newly appointed and experienced sales managers who need to sharpen their tools to respond to customers, team and company needs. This program is worth 25 NASBA CPEs.


Program Outline:

Sales Management and the Marketing Mix Common Characteristics of the Sales Force Discovering Core Competencies Sales Competency Model and Sales Competency-Based Training Effective Delegation Sales Manager Training Forecasts and Quotas Quota Management Ways to Ruin a Sales Force Account Management Coaching and Counseling for Sales Steps to Effective Sales Coaching Self Motivation and the Power of Thoughts in Bringing Results The Law of Attraction Sales Training for Effective Results Emotional Intelligence in Selling EI Quiz The Power of Emotions in Selling Emotional Impulse Control Anger Management during Emotional Outbursts

Evaluating Sales Representatives Giving and Receiving Sales Feedback Evaluating Reps during Visits Customer Service Training for Representatives Sales Force Effectiveness Sales Performance Management Time Allocations for Sales Managers Managing Time for Sales People How to Save Time During Selling Business Development and Sales Force Management Building a Winning Sales Team Selling Strategically Understanding the Sales Funnel Corporate Sales Training Sales and Marketing Training for Effective Leadership Managing Sales Force Effectively with SPIN Selling and Strategic Selling Hypnotic Selling and the Power of the Mind

Pre-requisites None Delivery Type Group-Live

Related Programs Customer Relationship Management: CRM Strategic Roadmap Key Account Management: Establishing Profitable Customer Relationships Internet and Web Marketing

Related articles

• 7-Step Program To Rev Up Your Sales in 2011 (blogs.forbes.com)

Customer Relationship Management: CRM Strategic Roadmap, Sales and Marketing, Sales Training, Executive Training Dubai

Image via WikipediaCustomer Relationship Management: CRM Strategic Roadmap, Sales and Marketing, Sales Training, Executive Training Dubai
Program Objectives:
By the end of the program, participants will be able to:

• Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers.
• Determine the uses and objectives of a CRM system.
• Recognize best practices in implementing a CRM strategy.
• Apply CRM for improving marketing, sales, customer service, and customer contact.
• Use Social CRM to drive collaboration among salespeople to increase their effectiveness.

This Program is designed for:
Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPEs.

Related articles

• To Change CRM, Embrace The Social Cloud (informationweek.com)

The Effective Executive: Trends and Strategies for the Future, Leadership and Management, Leadership Training Dubai

Cover of The Effective ExecutiveThe Effective Executive: Trends and Strategies for the Future, Leadership and Management, Leadership Training Dubai
Program Objectives:
By the end of the program, participants will be able to:

• Understand how our worldview and perceptions affect our decisions.
• Better deal with different generations in the workplace and ensure results through contribution.
• Explore the range of forces and ways of thinking that might influence the future of management.
• Sharpen their leadership skills through innovative thinking and executive training.
• Update, broaden and optimize their executive management style for continued career advancement.

This Program is designed for:
Executives, leaders and managers who want to develop their critical leading and influencing skills necessary to create sustainable long term organizational success. This program is worth 25 NASBA CPEs.

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• 2010: When Leadership Hit the Rapids (blogs.hbr.org)
• The future of management: Back to basics (money.cnn.com)

Managing Conflict: Power through Influence, Interpersonal Skills and Self Development, Leadership Training Dubai

Managing Conflict: Power through Influence, Interpersonal Skills and Self Development, Leadership Training Dubai
Program Objectives:
By the end of the program, participants will be able to:

• Define and understand sources of conflict.
• Resolve conflicts using different strategies.
• Identify their own personal conflict resolution style.
• Understand the different bases of power and how to change them.
• Apply influence and explore their relationships with others.
• Provide conflict management training for others.
• Turn arguments into discussions and create win-win resolutions.

This Program is designed for:
Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPEs.

Managing Conflict: Power through Influence, Interpersonal Skills and Self Development, Leadership Training Dubai

Image via WikipediaManaging Conflict: Power through Influence, Interpersonal Skills and Self Development, Leadership Training Dubai
Program Objectives:
By the end of the program, participants will be able to:

• Define and understand the sources of conflict.
• Resolve conflicts using different strategies.
• Identify their own personal conflict resolution style.
• Understand the different bases of power and how to change them.
• Apply influence and explore their relationships with others.
• Provide conflict management training for others.

This Program is designed for:
Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPEs.

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Strategic Sales Planning and Territory Management, Sales and Marketing, Sales Training, Executive Training Dubai

Image by Getty Images via @daylifeStrategic Sales Planning and Territory Management, Sales and Marketing, Sales Training, Executive Training Dubai
Program Objectives:
By the end of the program, participants will be able to:

• Analyze the process of sales planning and territory management.
• Practice the effective ways of setting goals, developing sales activities and managing time effectively.
• Use relevant tools for route structuring and territory management.
• Comprehend the methods of effective territory management and strategic selling.
• Revise sales strategies and provide proper sales training for sales force.

This Program is designed for:
All sales managers, supervisors, key account sales people and other senior sales staff. This program is worth 25 NASBA CPEs.

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• Grant Cardone: Sales Training that is Effective Sales Training (huffingtonpost.com)

The Effective Executive: Trends and Strategies for the Future, Leadership and Management, Leadership Training Dubai

Cover of The Effective ExecutiveThe Effective Executive: Trends and Strategies for the Future, Leadership and Management, Leadership Training Dubai
Program Objectives:
By the end of the program, participants will be able to:

• Understand how our worldview and perceptions affect our decisions.
• Better deal with different generations in the workplace and ensure results through contribution.
• Explore the range of forces and ways of thinking that might influence the future of management.
• Sharpen their leadership skills through innovative thinking and executive training.
• Update, broaden and optimize their executive management style for continued career advancement.

This Program is designed for:
Executives, leaders and managers who want to develop their critical leading and influencing skills necessary to create sustainable long term organizational success. This program is worth 25 NASBA CPEs.

Leadership and Communication, Leadership and Management, Leadership Training Dubai, Management Training Dubai, Business Training

Image via WikipediaLeadership and Communication, Leadership and Management, Leadership Training Dubai, Management Training Dubai, Business Training
Program Objectives:
By the end of the program, participants will be able to:

• Discover breakthrough leadership and communication techniques for driving business value and becoming a more powerful leader
• Master best practices for influencing peers, managers, subordinates, customers and other stakeholders
• Become more effective at handling specific challenges, from delivering bad news to increasing team motivation
• Communicate confidently in any environment, from spontaneous “elevator pitches” to high-stakes reports and proposals
• Make the most of today’s electronic communication tools
• Deliver powerful messages that win hearts and minds and lead rapidly to action

This Program is designed for:
Leaders interested in developing superior leadership and communication skills to achieve greater success at all levels of their organization.

The Effective Executive: Trends and Strategies for the Future, Leadership and Management, Leadership Training Dubai

Cover of The Effective ExecutiveThe Effective Executive: Trends and Strategies for the Future, Leadership and Management, Leadership Training Dubai
Program Objectives:
By the end of the program, participants will be able to:

• Understand how our worldview and perceptions affect our decisions.
• Better deal with different generations in the workplace and ensure results through contribution.
• Explore the range of forces and ways of thinking that might influence the future of management.
• Sharpen their leadership skills through innovative thinking and executive training.
• Update, broaden and optimize their executive management style for continued career advancement.

This Program is designed for:
Executives, leaders and managers who want to develop their critical leading and influencing skills necessary to create sustainable long term organizational success. This program is worth 25 NASBA CPEs.

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Strategic Sales Planning and Territory Management, Sales and Marketing, Sales Training, Executive Training Dubai

Image via WikipediaStrategic Sales Planning and Territory Management, Sales and Marketing, Sales Training, Executive Training Dubai
Program Objectives:
By the end of the program, participants will be able to:

• Analyze the process of sales planning and territory management.
• Practice the effective ways of setting goals, developing sales activities and managing time effectively.
• Use relevant tools for route structuring and territory management.
• Comprehend the methods of effective territory management and strategic selling.
• Revise sales strategies and provide proper sales training for sales force.

This Program is designed for:
All sales managers, supervisors, key account sales people and other senior sales staff. This program is worth 25 NASBA CPEs.

Related articles

• Grant Cardone: Sales Training that is Effective Sales Training (huffingtonpost.com)
• Grant Cardone: Too Much Spin Selling - Not Enough Selling! (huffingtonpost.com)

Amazon.com: Developing Multicultural Leaders: The Journey to Leadership Success (9780230280458): Farid Muna, Ziad Zennie: Books

Image via WikipediaAmazon.com: Developing Multicultural Leaders: The Journey to Leadership Success (9780230280458): Farid Muna, Ziad Zennie: Books

Product Description

The authors identify three stages of leadership development: the early ingredients for success starting from childhood; the paths that current and aspiring leaders should follow once they start a career; and what leaders should do exceptionally well to become and remain outstanding in organizations operating in multicultural environments.
Highly recommended for managers and executives in the MENA region.

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