Showing posts with label Training and development. Show all posts
Showing posts with label Training and development. Show all posts

Managing Conflict: Power through Influence

Problem Solving PDCA
Image by Luigi Mengato via Flickr
Managing Conflict: Power through Influence
Program Objectives:
  • Define and understand the different sources of conflict.
  • Resolve conflicts using different strategies.
  • Identify their own personal conflict resolution style.
  • Use the different bases of power and change them according to the situation.
  • Apply influence and explore their relationships with others.
  • Practice effective methods of intervention and conflict management.
  • Turn arguments into discussions and create win-win solutions.
This program is designed for:
Business professionals who want to expand their conflict resolution skills, understand their own emotions and behaviors and find productive ways to manage conflict with influence even when authority is lacking.
Definitions of Conflict
  • Misconceptions about Conflict
  • Sources of Conflict
  • Positive and Negative Factors of Conflict
  • Business Management and Conflict Resolution
Thomas?Kilmann Conflict Mode Instrument
  • Scoring and Interpretations
  • Ways of Coping with Conflict
  • Assumptions and Outcome of Conflict
  • Managing Conflicts and Using Appropriate Style For More Effective Outcomes
Influencing Others in a Problem-Solving Context
  • Working Effectively with Team Members
  • Managing your Emotions, Information and Problems
  • Tips for Effective Day to Day Conflicts
  • Resolving Conflict before it Gets Out of Hand
  • Managing Conflicts with Superiors and Subordinates
Importance of Teamwork
  • Managing Conflict in Teams
  • Dealing with Dysfunctional Team Roles
  • Enhancing Communication in a Team
  • Effective Team Problem Solving
  • Exercises and Cases on Team Effectiveness
Influence Inventory (Power Bases)
  • Definitions of Influence and the Bases of Power
  • Changing the Bases of Power
  • Leadership Training for Influence and Power
  • Training and Development for Influence
The Art of Changing Hearts, Minds, and Action
  • Influence and the Psychology of Persuasion
  • The Power to Change Anything
  • Developing your Influence from Anywhere in the Organization
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The Effective Executive: Trends and Strategies for the Future, Leadership and Management, Leadership Training Dubai

Talent management systemsImage via WikipediaThe Effective Executive: Trends and Strategies for the Future, Leadership and Management, Leadership Training Dubai
Program Objectives:
By the end of the program, participants will be able to:
  • Understand how our worldview and perceptions affect our decisions.
  • Better deal with different generations in the workplace and ensure results through contribution.
  • Explore the range of forces and ways of thinking that might influence the future of management.
  • Sharpen their leadership skills through innovative thinking and executive training.
  • Update, broaden and optimize their executive management style for continued career advancement.

This Program is designed for:
Executives, leaders and managers who want to develop their critical leading and influencing skills necessary to create sustainable long term organizational success. This program is worth 25 NASBA CPEs.

Program Outline:
The Effective Personality
  • The Limiting Factor to Accomplishment
  • Pruning Activities Resulting from Poor Management
  • Over Staffing, Malorganization and Malfunction in Information
Focusing on Contribution, Results, Values and Developing People
  • Individual Self Development and Developing Others
  • Making Meetings Productive
  • Decision Steps for Effective Staffing
  • Developing Opportunities for the Second Half of Your Life
Elements of Effective Decision-Making
  • Building Action into the Decision
  • Focusing on Solutions Instead of Problems
  • Leadership Training for Decision-Making
  Executive Leadership and Effectiveness
  • Diversity Management for Future Leaders
  • Leading in a Time of Crisis and Complexity
  • Leading Organizations of the Future
  • Challenges for Leaders in the Years Ahead
  • New Leadership Competencies
Management Innovation in Action
Pre-requisites
None

Delivery Type
Group-Live
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