Showing posts with label Internet marketing. Show all posts
Showing posts with label Internet marketing. Show all posts

Join me on XeeMe

Infographic on how Social Media are being used...
Image via Wikipedia
Rami's XeeMe

XeeMe is a social media software company focusing on social presence management. A "XeeMe" lets users or brands organize, grow and monitor their social presence. With the growing diversity of social online engagements, presence management became more and more important. XeeMe provides easy to use way to concentrate all profiles and presences on one page and helps its owner to quickly grow popularity. The XeeMe analytics help users monitor their progress and success, learn about network relevancy and are able to compare themselves or their brands with others. XeeMe has the largest number of supported networks and the most sophisticated analytics of its kind.
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Customer Relationship Management: CRM Strategic Roadmap, Sales and Marketing, Sales Training, Executive Training Dubai

Analytické CRMImage via WikipediaCustomer Relationship Management: CRM Strategic Roadmap, Sales and Marketing, Sales Training, Executive Training Dubai
Sep 25 2011 - Sep 29 2011 Dubai JW Marriott Hotel
Program Objectives:
By the end of the program, participants will be able to:
  • Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers.
  • Determine the uses and objectives of a CRM system.
  • Recognize best practices in implementing a CRM strategy.
  • Apply CRM for improving marketing, sales, customer service, and customer contact.
  • Use Social CRM to drive collaboration among salespeople to increase their effectiveness.
This Program is designed for:
Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPEs.
Program Outline:
Definitions
  • Defining CRM
  • Importance of CRM to Companies
  • Customer Loyalty and Optimizing Customer Experience
  • CRM and Business Intelligence
  • CRM Mistakes
  • Why CRM is Hard?
  • Where Does CRM Fit?
CRM in Marketing
  • Relationship and One-to-One Marketing
  • Cross Selling and Up-Selling
  • Customer Retention
  • Customer Profitability and Value Modeling
  • Customer and Business Value
  • Customer Relationship Management Training for Marketers
CRM and Customer Service
  • Call Center and Customer Care
  • Customer Satisfaction Measurement
  • Customer Service Checklist for Success
  • Customer Service Training

Sales Force Automation
Planning CRM Programs
  • Developing a CRM Strategy
  • CRM Business Plan
  • Cost Justifying CRM
  • Choosing CRM Tools and Suppliers
  • Customer Relationship Management Softwares
Managing a CRM Project
  • Implementation Checklist
  • CRM Roadblocks and Saboteurs
  • Looking toward the Future
  • CRM Training Program and Customer Loyalty
  • The New Rules of Marketing and PR
  • Social CRM
Pre-requisites
None

Delivery Type
Group-Live
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The Effective Executive: Trends and Strategies for the Future, Leadership and Management, Leadership Training Dubai

Talent management systemsImage via WikipediaThe Effective Executive: Trends and Strategies for the Future, Leadership and Management, Leadership Training Dubai
Program Objectives:
By the end of the program, participants will be able to:
  • Understand how our worldview and perceptions affect our decisions.
  • Better deal with different generations in the workplace and ensure results through contribution.
  • Explore the range of forces and ways of thinking that might influence the future of management.
  • Sharpen their leadership skills through innovative thinking and executive training.
  • Update, broaden and optimize their executive management style for continued career advancement.

This Program is designed for:
Executives, leaders and managers who want to develop their critical leading and influencing skills necessary to create sustainable long term organizational success. This program is worth 25 NASBA CPEs.

Program Outline:
The Effective Personality
  • The Limiting Factor to Accomplishment
  • Pruning Activities Resulting from Poor Management
  • Over Staffing, Malorganization and Malfunction in Information
Focusing on Contribution, Results, Values and Developing People
  • Individual Self Development and Developing Others
  • Making Meetings Productive
  • Decision Steps for Effective Staffing
  • Developing Opportunities for the Second Half of Your Life
Elements of Effective Decision-Making
  • Building Action into the Decision
  • Focusing on Solutions Instead of Problems
  • Leadership Training for Decision-Making
  Executive Leadership and Effectiveness
  • Diversity Management for Future Leaders
  • Leading in a Time of Crisis and Complexity
  • Leading Organizations of the Future
  • Challenges for Leaders in the Years Ahead
  • New Leadership Competencies
Management Innovation in Action
Pre-requisites
None

Delivery Type
Group-Live
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